Notice

Federal law requires that when customers engage in certain transactions, they will be identified by name, address, an ID issued by the government or some other important information. Therefore, customers could be asked to provide the information and identification necessary to comply with the law. https://www.fincen.gov/

Compliance and Claims

  • To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person that conducts business with Texas G&S Investments, Inc.

    WHAT THIS MEANS FOR YOU?

    When you initiate a transaction with us, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

    I.D. CONFIRMATION

    THE USA PATRIOT ACT IS A FEDERAL LAW THAT REQUIRES ALL FINANCIAL INSTITUTIONS TO OBTAIN, VERIFY AND RECORD INFORMATION THAT IDENTIFIES EACH PERSON WHO OPENS AN ACCOUNT. YOU WILL BE ASKED TO PROVIDE YOUR NAME, ADDRESS, DATE OF BIRTH AND OTHER INFORMATION, THAT WILL ALLOW US TO IDENTIFY YOU. YOU MAY ALSO BE ASKED TO PROVIDE DOCUMENTATION AS PROOF OF IDENTIFICATION “100% APPROVAL” IS CONTIGENT UPON SUCCESSFULLY PASSING THIS MANDATORY IDENTIFICATION CONFIRMATION.

  • Are you sending Money to claim lottery or prize winnings, or on a promise of receiving a large amount of Money?• Are you sending Money because you were “guaranteed” a credit card or loan?• Are you responding to an Internet or phone offer that you aren’t sure is honest?• Are you sending Money to someone you don’t know or whose identity you can’t verify?

    If so, ask our teller to stop your payment(s) immediately, or call Texas G&S Investments, Inc. at (956) 843-8516. If your Money has not been picked up yet, it will be returned to you

  • Except as provided by Subsection (c), on receiving the transaction receipt required under Section 278.051, a customer may cancel the currency transaction: before leaving the premises of the currency transmission business; and not later than 30 minutes after the time at which the currency transmission was initiated.

    If the customer cancels the transaction, the currency transmission business shall immediately refund to the customer the fees paid and currency to be transmitted.

    A customer may not cancel a transaction after the recipient of the currency transmission has received the currency or its equivalent.

  • All financial institutions are required by law to have in place policies regarding the collection and disclosure of information considered to be "nonpublic personal information." Texas G&S Investments, Inc. is considered a financial institution under this law. We obtain nonpublic personal information about our consumers from information that consumers provide on transaction forms and applications. This information is necessary to facilitate the consumer's transactions. We do not collect nonpublic personal information about our consumers from any other sources. We may disclose some or all of the nonpublic personal information described above to independent contractors and service providers for the purposes of processing requested transactions or to perform marketing and similar services on our behalf with respect to our own products and services. Our agreements with these service providers contain confidentiality provisions and restrictions on using this information for any other purposes. We do not disclose nonpublic personal information about our consumers to anyone for the purpose of marketing or soliciting products or services other than our own. Access to non-public personal information about our consumers or our consumers' transaction history is restricted to employees, independent contractors, or service providers who need to have access to that information to process our consumers' transactions. We may also disclose certain information as required or permitted under applicable law, for example, to government agencies. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard our consumers' nonpublic personal information. Note: Effective June 30, 2001. The practices and policies contained in this disclosure are applicable to Texas G&S Investments, Inc. They are subject to change, but we will communicate any material changes as required by applicable law.

  • Why is my financial institution asking me for identification and personal information?

    Federal law requires financial institutions to report currency (cash or coin) transactions over $10,000 conducted by, or on behalf of, one person, as well as multiple currency transactions that aggregate to be over $10,000 in a single day. These transactions are reported on Currency Transaction Reports (CTRs). The federal law requiring these reports was passed to safeguard the financial industry from threats posed by money laundering and other financial crime. To comply with this law, financial institutions must obtain personal identification information about the individual conducting the transaction such as a Social Security number as well as a driver’s license or other government issued document. This requirement applies whether the individual conducting the transaction has an account relationship with the institution or not.

    There is no general prohibition against handling large amounts of currency and the filing of a CTR is required regardless of the reasons for the currency transaction. The financial institution collects this information in a manner consistent with a customer’s right to financial privacy. Can I break up my currency transactions into multiple, smaller amounts to avoid being reported to the government? No. This is called “structuring.” Federal law makes it a crime to break up transactions into smaller amounts for the purpose of evading the CTR reporting requirement and this may lead to a required disclosure from the financial institution to the government. Structuring transactions to prevent a CTR from being reported can result in imprisonment for not more than five years and/or a fine of up to $250,000. If structuring involves more than $100,000 in a twelve month period or is performed while violating another law of the United States, the penalty is doubled. THE FOLLOWING SCENARIOS ARE EXAMPLES OF STRUCTURING. Examples of Structured Transactions 1. John has $15,000 in cash he obtained from selling his truck. John knows that if he deposits $15,000 in cash, his financial institution will be required to file a CTR. John instead deposits $7,500 in cash in the morning with one financial institution employee and comes back to the financial institution later in the day to another employee to deposit the remaining $7,500, hoping to evade the CTR reporting requirement. 2. Jane needs $18,000 in cash to pay for supplies for her wood-carving business. Jane cashes a $9,000 personal check at a financial institution on a Monday, then cashes another $9,000 personal check at the financial institution the following day. Jane cashed the checks separately and structured the transactions in an attempt to evade the CTR reporting requirement. 3. A married couple, John and Jane, sell a vehicle for $15,000 in cash. To evade the CTR reporting requirement, John and Jane structure their transactions using different accounts. John deposits $8,000 of that money into his and Jane’s joint account in the morning. Later that day, Jane deposits $1,500 into the joint account, and then $5,500 into her sister’s account, which is later transferred to John and Jane’s joint account. 4. Bob wants to place $24,000 cash he earned from his illegal activities into the financial system by using a wire transfer. Bob knows his financial institution will file a CTR if he purchases a wire with over $10,000 currency in one day. To evade the CTR reporting requirement, Bob wires the $24,000 by purchasing wires with currency in $6,000 increments over a short period of time, occasionally skipping days in an attempt to prevent the financial institution from filing a CTR. If you have further questions, please contact FinCEN’s Regulatory Helpline at (800) 949-2732 www.fincen.gov

Get in Touch

Texas G&S Investments, Inc. is licensed under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Texas G&S Investments, Inc. should contact the Texas Department of Banking.

Texas G&S Investments, Inc. also engages in the money transmission and currency exchange business under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact the consumer assistance division of Texas G&S Investment, Inc. at (956) 631-0562, if you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint the Texas Department of Banking.

Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail at the Texas Department of Banking,

Physical Address: 2601 North Lamar Boulevard, Suite 300 Austin, TX 78705-4294

Telephone Number ……...……............……. (877)276-5554
Fax Number ………………………………………… (512)475-1313
E-mail Address …………………...…...........…. consumer.complaints@dob.texas.gov
Website Address ….....……………………...... www.dob.texas.gov